Legal
e games free – Privacy Policy
At e games free, your privacy matters as much as your gaming experience. This Privacy Policy explains what personal data we collect from players in the Philippines, how we use it, who we may share it with, and how we keep it secure. By registering an account or continuing to use the platform at egamesfree.net, you acknowledge that you have read and understood this policy. We recommend reviewing this page whenever you have questions about how your information is handled. This policy was last updated in 2025 and applies to all registered and guest users of the platform.
Last updated: 2025. Applies to all users of egamesfree.net in the Philippines.
1. Information We Collect
When you register for an account on e games free, we collect personal information that is necessary to create and manage your account. This includes your full name, date of birth, email address, mobile number, and a government-issued identification number as required for identity verification under Philippine regulations. We also collect your preferred payment details, including those tied to Philippine Peso (PHP) transactions, so that deposits and withdrawals can be processed accurately and securely.
Beyond account registration data, we automatically collect certain device and browser information each time you access the platform. This may includeyour IP address, browser type and version, operating system, screen resolution, and the pages you visit within the platform. We collect usage data such as session duration, games played, betting history, and navigation patterns in order to improve platform performance and personalise your experience. When you use our mobile app or access egamesfree.net from a mobile device, we may also collect device identifiers and mobile network information. All of this data is collected through standard web technologies and is used solely for the purposes described in this policy. We do not collect data beyond what is reasonably necessary to provide you with a safe, fair, and enjoyable gaming environment.
2. How We Use Your Data
e games free uses the personal data we collect for a range of purposes that are directly tied to operating the platform and fulfilling our obligations to you and to Philippine regulators. The primary purposes include creating and managing your account, processing deposits and withdrawals in Philippine Peso, verifying your identity in accordance with Anti-Money Laundering Act (AMLA) requirements, and providing customer support when you reach out to our team. We also use your data to detect and prevent fraud, cheating, or any other activity that could compromise the integrity of the platform or the safety of other players.
In addition to these operational uses, we may use aggregated and anonymised usage data to analyse platform performance, improve game offerings, and develop new features that better serve Filipino players. If you have opted in to receive promotional communications, we may use your email address or mobile number to send you relevant updates about new games, promotions, or platform changes — you can withdraw this consent at any time by contacting our support team. We will never use your personal data in a way that is incompatible with the purposes described in this policy, and we will not sell your data to any third party for their own marketing purposes.
3. Cookies and Tracking Technologies
e games free uses cookies and similar tracking technologies to make the platform work correctly and to improve your browsing experience. Cookies are small text files placed on your device when you visit a website; they allow the site to remember your preferences, keep you logged in between sessions, and collect statistical data about how the platform is used. We use strictly necessary cookies that are essential for the platform to function — these cannot be disabled — as well as functional cookies that remember your language preferences, game settings, and session state.
We may also use analytics cookies to understand how users interact with the platform in aggregate, helping us identify areas for improvement and optimise page load performance for Filipino users on mobile devices. You can manage non-essential cookie preferences through your browser settings; however, disabling certain cookies may affect your ability to use some features of the platform. By continuing to use egamesfree.net after being presented with this policy, you consent to the use of cookies as described here. For a full breakdown of the specific cookies we use and their retention periods, please contact our support team or refer to our FAQ page.
4. Data Storage and Security
All personal data collected by e games free is stored on secure servers protected by industry-standard encryption and access control measures. We use Secure Socket Layer (SSL) technology to encrypt data transmitted between your device and our servers, ensuring that your account credentials, payment details, and personal information are protected during transit. Access to personal data within our organisation is restricted to authorised personnel who require it to perform their job functions, and all staff are bound by confidentiality obligations.
We retain your personal data for as long as your account remains active, and for such additional period as may be required by applicable Philippine law, including data retention requirements under the AMLA and related regulations. If you close your account, we will securely archive or delete your personal data in accordance with our retention schedule, except where we are required by law to keep certain records for a longer period. While we take all reasonable steps to protect your data, no online platform can guarantee absolute security; in the unlikely event of a data breach that affects your rights, we will notify you and the relevant Philippine authorities as required by the Data Privacy Act of 2012 (Republic Act No. 10173).
5. Sharing Data with Third Parties
e games free does not sell, rent, or trade your personal data to unaffiliated third parties for their own commercial purposes. However, we do share your data with carefully selected service providers who assist us in operating the platform, processing payments in Philippine Peso, verifying your identity, and delivering customer support. These third parties are permitted to use your data only to the extent necessary to perform the services they provide to us, and they are contractually required to protect your data to the same standard that we apply ourselves.
We may also disclose your personal data when required to do so by applicable Philippine law, court order, or the lawful request of a government authority, including the National Privacy Commission (NPC) or the Anti-Money Laundering Council (AMLC). In such cases, we will only disclose the minimum amount of information required to satisfy the legal obligation. If e games free undergoes a merger, acquisition, or sale of assets, your personal data may be transferred to the successor entity, subject to the same privacy protections described in this policy. We will notify you of any such change that materially affects how your data is handled.
6. Your Rights Under Philippine Data Privacy Law
As a user of e games free based in the Philippines, you have a number of rights with respect to your personal data under the Data Privacy Act of 2012. These rights include the right to access a copy of the personal data we hold about you, the right to correct any inaccurate or incomplete information, and the right to request deletion of your data in circumstances where we no longer have a legal basis for processing it. You also have the right to object to certain processing activities, the right to data portability where technically feasible, and the right to be informed about how your data is being used.
To exercise any of these rights, you may contact our support team by sending an email to the address listed in the footer of this page. We will respond to all verified data subject requests within a reasonable timeframe in accordance with the requirements of the NPC. Please note that some requests — such as deletion of data — may be subject to limitations where we are legally required to retain certain records. We take every data subject request seriously and will work with you to find the best resolution while remaining compliant with applicable law. For more information about your rights, you may also refer to the website of the National Privacy Commission of the Philippines.
7. Protection of Minors and Policy Updates
e games free strictly prohibits the use of its platform by individuals under 21 years of age, in line with Philippine gaming regulations. We do not knowingly collect personal data from minors, and if we discover that a user under the legal age has provided us with personal information, we will promptly delete that data and close the associated account. Parents and guardians who believe a minor has registered on the platform using false information are encouraged to contact our support team immediately so that we can take appropriate action without delay.
This Privacy Policy may be updated from time to time to reflect changes in our practices, applicable law, or the services we offer. When we make material changes, we will update the "Last updated" date at the top of this page and, where practicable, notify registered users via their registered email address. Your continued use of e games free following the publication of any updated policy constitutes your acceptance of the revised terms. We recommend that you review this page periodically so that you remain informed about how we protect your data. If you have any questions or concerns about this Privacy Policy or the way we handle your personal information, please visit our FAQ page or reach out to our support team directly at the contact details provided below.
Questions About Your Privacy?
Our support team is available around the clock to help with any data privacy enquiry. You can also explore common questions in our FAQ, or create a free account to start your gaming journey with e games free today.